The Open Mind Group was set up in Romania, in Iasi city, in 2007, and became in a few years leader in Business Process Outsourcing solutions on the market of Romania, relying on the quality of their resources.
The fusion of various cultures and experiences and the advantage of investing Italian-Romanian capitals have guaranteed the stability and entrepreneurial vision over time. The expertise of its founders, who are Telemarketing, Customer Care and BPO (Business Process Outsourcing) professionals has helped the company become the leader in the Call Center marketing for Italian language in Romania. Only after seven months of activity, Open Mind opens a new subsidiary in Cluj, and soon after it expanded its activity in Brasov, therefore being able to provide advanced Call Center solutions. Between 2008 and 2009, Open Mind opened new locations and expanded its team by 500 new colleagues.
Here are our strengths:
- Proven start-up expertise and foreign call center management experience;
- Proven reliability in the business field (legal, institutional, contractual, technical and organizational);
- Administrative efficiency and effectiveness
- Technology and security